Privacy Policy | National Casino

Privacy Policy

1. Introduction

At National Casino, we prioritize the protection of your personal data. This Privacy Policy sets out the rules for collecting, using, and sharing the information you provide when using our website. Please read this document carefully to understand how we protect your privacy.

2. What data do we collect?

While using our services, we may collect and process the following types of information:

  • Identity data: First name, last name, date of birth, ID document (for age verification and AML requirements).
  • Contact data: Residential address, phone number.
  • Technical data: IP address, device type, web browser type, login data.
  • Financial and transaction data: Deposit and withdrawal history, encrypted payment method details (processed by secure third-party operators).

3. For what purpose do we use your data?

The collected data is used primarily for:

  • Creating and managing your player account.
  • Processing secure financial transactions (deposits, withdrawals, bets).
  • Complying with strict legal requirements (KYC, AML procedures, and Fraud Prevention).
  • Providing responsive and efficient customer service.
  • Sending personalized promotional offers (only if the user has given appropriate consent).

4. Who do we share your data with?

National Casino never sells your personal data. We may share information only with trusted third parties in strictly defined cases, including:

  • Payment operators: To process your transactions.
  • Game providers: To ensure the correct operation of casino software (with anonymization).
  • Regulatory authorities: In case of legal obligation and crime prevention activities.

5. Data protection and security

We implement industry-leading protection technologies, such as modern 128-bit Secure Socket Layer (SSL) encryption, to ensure that all transmitted information is protected against unauthorized access. Your data is stored on secure servers equipped with advanced firewall systems.

6. User Rights

Under applicable data protection laws (including GDPR), you have the following rights:

  • Right of access: You can request a copy of your data that we hold.
  • Right to rectification: You can update or correct inaccurate information.
  • Right to erasure: You can ask for your data to be deleted (subject to legal data retention requirements).
  • Right to opt-out: You can unsubscribe from marketing communications at any time.

7. Contact regarding privacy

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO) directly via the contact form in the customer support section.