Responsible Gaming | National Casino

Responsible Gaming

1. Our Commitment

At National Casino, we believe that gambling should only be a form of exciting and safe entertainment. We are fully committed to promoting responsible gaming and protecting our players from the potential negative effects of gambling. Our goal is to provide an environment where users can enjoy the game while maintaining full control over their time and finances.

2. Protection of Minors

Underage gambling is illegal and constitutes a serious violation of our terms. Registration and playing at National Casino are permitted exclusively for individuals who are over 18 years of age (or older, depending on the law applicable in the player's jurisdiction).

  • We conduct rigorous Know Your Customer (KYC) identity verification procedures to ensure that no minors have access to our services.
  • We recommend parents use filtering software (such as CyberPatrol, GamBlock, or NetNanny) to prevent children from accessing gambling sites on shared devices.

3. Player Control Tools

To help you maintain control over your budget and time spent playing, we offer a range of customizable tools that you can set directly in your profile or by contacting our support team:

  • Deposit Limits: Allow you to set a maximum amount you can deposit into your account on a daily, weekly, or monthly basis.
  • Loss Limits: Limit the total amount of money you can lose over a specific period. This limit applies to the initial deposit amount.
  • Wager Limits: Allow you to specify the maximum amount you can wager in games within a chosen timeframe.
  • Reality Check (Session Time Reminders): Notifications displayed on the screen after a specified time, informing you about the duration of your current gaming session and your win/loss balance.

4. Time-Out and Self-Exclusion

If you feel you need a break from gambling, we provide tools that allow you to temporarily or permanently block access to your account:

  • Time-Out: You can suspend your account for a short period (e.g., from 24 hours to 6 weeks). During this time, you will not be able to log in or make deposits.
  • Self-Exclusion: If gambling becomes a problem, we strongly recommend the self-exclusion option. This allows you to block access to your account for a longer period (from 6 months up to permanent exclusion). During the self-exclusion period, we will not send you any promotional materials.

5. Seeking Professional Help

Gambling addiction is a serious issue that you do not have to face alone. If you believe gambling is negatively affecting your personal, professional, or financial life, we strongly recommend contacting professional help organizations. They offer free and confidential support:

  • Gamblers Anonymous: An international fellowship of support for individuals struggling with gambling addiction.
  • GamCare: An organization providing support, information, and advice for people affected by problem gambling.
  • GambleAware: An independent non-profit organization promoting responsible gaming and funding addiction treatment.

6. Remember While Playing

Always keep the following rules in mind to ensure gaming remains just for fun:

  • Gambling is not a way to make money or pay off debts.
  • Never try to "chase" your losses after a losing streak.
  • Only play with money you can afford to lose (entertainment budget).
  • Avoid playing under the influence of alcohol, strong emotions, or extreme stress.